What Is Organisational Culture, And How Is It Changing?
Organisational culture sits at the centre point of every workplace dynamic, behaviour, decision & communally held shared belief within a professional working environment. Rather than operate as a fulcrum between various opposing forces, organisational culture is the melting pot in which all of the above sits in: and critically this culture shapes how employees learn, develop and perceive their work and their company’s place in their community and industry.
Organisational culture is also an incredibly important part of drawing, and retaining, talent to and at your company. The people you work alongside, and generate professional relationships with, at work will share your working culture and that will in turn generate loyalty, productivity and happiness. Organisational culture is the behavioural matrix to which everyone is hooked up.
That “climate” of inclusiveness, mutual respect and meaning attached to work all aid in the development of a positive, and desirable, organisational culture, and should be considered an HR gold standard for what constitutes a good modern working environment.
The report made a tacit point of talking about the measuring of organisational culture which merits some focus. Measuring something as intangible as culture is a challenge, and is often not done very well, if at all.
They specifically highlighted the example of the Denison Model, or Index, which ostensibly tests employees and judges responses to a range of questions on their alignment, or discord, to overall company “culture”. This then “provide(s) a baseline against which to measure future improvement”. Data, as is increasingly becoming the case, provides the fix and can even point out discord in the ranks.
However, is this enough? What else can companies do to improve, or better measure organisational culture? Can staff lead that change and can it be more equitable, rather than top down?
- Performance management is changing, and with it will come organisational culture change. For example, if your recognition and reward schemes are now spaced out over months, rather than held back and released at year-end in one yearly review, you will notice a sea change in working expectation. Reward for work is more tangible, better understood, more achievable and more relevant to the work being done. That will hugely affect your organisational mentality and, therefore, culture.
Make change visible
- Make your commitments to organisation change visible. Quite literally live and breathe the change in how you work. Do it “early and often” and lead by example. Although a very traditional method of management, leading by example counts now more than ever.
Keep it collaborative
- “High-performing teams respond less to perks….than to a workplace that offers them the best tools to work with, meaningful connections, a culture of collaboration, and leaders who are transparent and value teamwork”. Therefore workplace happiness and satisfaction are intimately tied to the culture of collaboration and value at work. Your organisational culture “…is not something you are. It is something you do” as Daniel Coyle succinctly put it, and that doing requires everyone to be a part of it.
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